Ellis 2 Service Portal WP - Resources/View - Self Service Portal

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<p>It is important to provide as much detail as possible about the reasons why you are in danger and need protection, and how you and/or your family have been affected. This will help the Home Office to make an informed decision.</p>

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It is important that you provide information about occasions on which you have been harmed or threatened in the country you came from. You may include events since you left, as well as what you believe will happen to you or to your family if you return there.</p>

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You may feel you do not want to talk about certain issues, particularly personal or sensitive matters. But the issues that are often very difficult to discuss can be vital evidence to establish your claim. All the information you can provide helps the Home Office to better understand your reasons for seeking protection.</p>

<p>Your interviewer should help you through difficult questions, giving you time to explain what happened, and should be sensitive and offer you a break when talking about difficult issues. Although it may be very difficult, it is important that the Home Office is made aware of any information about incidents of torture, sexual violence, trafficking or abuse by family members or anyone else, so that your case can be fully and properly considered.</p>

<p>The information you provide will be confidential and will not be shared with other members of your family, who are not dependant on your claim, and will not be shared with the authorities of your country of origin.</p>

<p>You may have been advised not to tell the Home Office about some aspects of your claim or may even have been advised to provide a completely different story. This is damaging to your case and is likely to lead to refusal. It is essential that you tell the truth and provide as much information as you can about what happened to you and why you need protection.</p>

<p>Your interviewer should give you an opportunity to explain any inconsistencies in the information you give and should also give you an opportunity to add anything that has been missed at the end of the interview.</p>

<p>There are organisations that can offer you appropriate support and counselling to help you come to terms with difficult or traumatic events you may have experienced. To find out more information on the support available please contact:</p>
<p><a href="http://www.helenbamber.org" target="_blank">Helen Bamber Foundation</a></p>
<p><a href="http://www.freedomfromtorture.org" target="_blank">Freedom from Torture</a></p>

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